Clinical Receptionist

Job Type:


Closing Date:

We are currently seeking a full-time Clinical Receptionist to join our team at PrimaMed, located in Zurrieq. As a Clinical Receptionist, you will play a crucial role in providing exceptional customer service, ensuring smooth operations within the clinic, and assisting medical professionals with patient management.

The Clinical Receptionist is responsible for creating a positive patient experience by obtaining patient information, providing guidance on clinic procedures, and assisting with minor diagnostic procedures and equipment sterilisation. Successful candidates will exhibit a proactive approach to ensuring excellent patient care and have experience in clinic administration.


  • Greet and welcome patients and visitors warmly and professionally, creating a positive experience.
  • Assist patients with check-in procedures and obtain necessary personal and health information, preparing patient files.
  • Maintain accurate patient data records for evaluation and health insurance purposes.
  • Perform minor diagnostic tests and procedures as directed by healthcare professionals.
  • Promote patient safety by maintaining a clean and hygienic environment in examination and procedure rooms.
  • Mediate between patients and healthcare providers as needed.
  • Guide patients through the clinic’s various facilities and procedures.
  • Set up and stock examination and procedure rooms.
  • Sterilise medical equipment and sanitise designated areas


  • Coordinate patient appointments, ensuring efficient scheduling and timely patient flow.
  • Handle incoming and outgoing correspondence, including emails and mail.
  • Order, receive, and manage stock, including medical supplies and office equipment.
  • Handle billing processes and assist with insurance-related inquiries.
  • Perform general administrative tasks such as filing, data entry, and record keeping.
  • Collaborate with other staff members to maintain a positive and cooperative work environment.


  • Excellent communication skills, both verbal and written in Maltese and English.
  • · Strong customer care skills with a friendly and welcoming demeanour.
  • Attention to detail and ability to maintain accuracy in data entry and documentation.
  • Proficient knowledge of computer systems and software, including Microsoft Office Suite and POS systems.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Previous experience in a similar administrative or receptionist role is preferred
  • Knowledge of medical terminology and experience in a healthcare setting will be considered as an asset.
  • Must be reliable, punctual, and able to work independently with minimal supervision.

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