We are currently seeking a skilled Administrative Receptionist to join our clinic at PrimaMed located in Zurrieq. This part-time position offers flexible hours to accommodate a variety of schedules. As an Administrative Receptionist, you will play a crucial role in providing excellent customer service and ensuring smooth operations within the clinic.
· Greet and welcome patients and visitors in a friendly and professional manner.
· Answer phone calls, schedule appointments, and manage the appointment calendar efficiently.
· Register new patients and update their information in the clinic’s database accurately.
· Coordinate with medical staff to ensure timely patient flow and minimize waiting times.
· Handle incoming and outgoing correspondence, including emails and mail.
· Order, receive, and handle stock, including medical supplies and office equipment.
· Maintain inventory records, monitor stock levels, and restock as needed.
· Perform regular checks for expired or damaged stock and follow proper disposal procedures.
· Maintain cleanliness and orderliness in the reception area.
· Handle billing processes.
· Perform general administrative tasks, such as filing, data entry, and record keeping.
· Collaborate with other staff members to maintain a positive and cooperative work environment.
- Excellent communication skills, both verbal and written in Maltese and English.
- · Strong customer care skills with a friendly and welcoming demeanour.
- Attention to detail and ability to maintain accuracy in data entry and documentation.
- Proficient knowledge of computer systems and software, including Microsoft Office Suite and POS systems.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Previous experience in a similar administrative or receptionist role is preferred
- Knowledge of medical terminology and experience in a healthcare setting will be considered as an asset.
- Must be reliable, punctual, and able to work independently with minimal supervision.
The main hours for this position will be based on the clinic’s needs, typically ranging from 3 to 4 times a week or as needed, flexible between 7.00 am to 6.30 pm on Mondays to Fridays, and 7.00 am to 1.00 pm on Saturdays.
Interested applicants are kindly requested to send their cv on [email protected]