Dear Patients,

We are pleased to share with you our vision for Changing Primary Healthcare in Malta through our mission statement of providing innovative holistic care through a multidisciplinary team. At PrimaMed, we strive to create a warm and welcoming environment that promotes health and wellness for our patients.

Our vision is guided by the values of beneficence, creativity, respect, trust, efficiency, fairness, integrity, accountability, sustainability, and humbleness. These values drive us to provide innovative and comprehensive care to our patients through a holistic approach that addresses not only physical health but also emotional, mental, and social well-being.

We believe that the value of beneficence is at the heart of our work. We are dedicated to doing good and promoting the well-being of our patients. We strive to provide care that is in their best interest, and we are committed to improving their health outcomes.

We also believe in the value of creativity. We are open to new ideas and approaches to healthcare, and we strive to deliver better care to our patients through innovation. By adopting innovative practices and technologies, we can improve our services and provide the best possible care to our patients.

The value of respect is also a key part of our vision. We treat every patient with respect and dignity, regardless of their background, culture, or beliefs. We listen to our patients and take their preferences and opinions into account when making decisions about their care.

Trust is another essential value that guides us in our work. We understand that trust is a crucial component of the patient-provider relationship. We work hard to earn our patients’ trust by being transparent, honest, and reliable in our communication and actions.

Efficiency is another value that we prioritize. We recognize the importance of providing efficient and timely care to our patients. By optimizing our processes and resources, we can ensure that our patients receive the care they need in a timely and effective manner.

We also believe in the value of fairness. We are committed to treating all patients equally and without discrimination. We ensure that our services are accessible to all, regardless of their financial status or other circumstances.

Integrity is a core value that guides us in our work. We hold ourselves to the highest standards of ethics and professionalism. We are transparent and honest in our communication and actions, and we always act in the best interest of our patients.

We also believe in the value of accountability. We take responsibility for our actions and decisions, and we hold ourselves accountable for the outcomes of our care. We welcome feedback from our patients and are committed to using it to improve our services.

Sustainability is another value that is important to us. We recognise the importance of sustainable practices in healthcare. We are committed to minimising our environmental impact and promoting sustainable health practices.

Finally, we believe in the value of humbleness. Healthcare is a complex and ever-evolving field, and we approach our work with humility and a willingness to learn and grow. We are open to feedback and continuously strive to improve our skills and knowledge.

We believe that the key to achieving our vision is by working as a multidisciplinary team that brings together diverse skills and expertise. Our team of healthcare professionals includes doctors, nurses, pharmacists, nutritionists, and other allied health professionals. Together, we work collaboratively to provide our patients with the best possible care.

At PrimaMed, we believe that everyone deserves access to quality healthcare regardless of their background or financial status. We are committed to being available to everyone and providing care that is compassionate, respectful, and tailored to each patient’s individual needs.

We also understand the importance of work-life balance for our healthcare professionals. By promoting a healthy work environment, we ensure that our team members are motivated and energized to provide the best possible care to our patients.

We are committed to upholding our values of beneficence, creativity, respect, trust, efficiency, fairness, integrity, accountability, sustainability, and humbleness in everything we do. By doing so, we hope to lead the way in Changing Primary Healthcare in Malta and providing our patients with the best possible care.

Thank you for choosing PrimaMed as your partner in health and wellness. We look forward to working with you and your family to achieve your healthcare goals.

Sincerely,

PrimaMed